Privacy Policy

1. Introduction

Last updated: October 25, 2026

Olga Cleaning Service (Cleaning Service with Olga BeHappy LLC) uses personal information to respond to cleaning requests and arrange services. This policy covers our main website, our House Cleaning request calendar, and communications with our team. Contact [email protected] or (360) 953-5787 about this policy or your information.

2. What Information Do We Collect?

The House Cleaning request form collects first and last name, phone number, ZIP or postal code, and numbers of bedrooms and bathrooms. If you continue, the calendar records your preferred date and time, timezone and booking identifier. It does not collect online payment, a deposit or payment card details.

When you contact us or arrange cleaning, you may also provide an email address, full service address, access instructions, cleaning requirements and messages about the service. We collect the information relevant to your interaction. Separate contact forms may ask for optional SMS consent.

Our website and scheduling providers also process technical information needed to deliver and protect their services, such as IP address, browser information, device information and request logs. Optional calendar analytics is described separately below. The House Cleaning request form does not require a customer account or social login.

3. SMS Messaging & Privacy

Providing a phone number or submitting the House Cleaning request form does not, by itself, enroll you in an SMS program or provide marketing or automated text consent. This booking process does not subscribe you to automatic customer SMS or email messages. Our team may contact you to discuss your request and service details.

If a separate SMS program is offered, its opt-in is optional and explains the messages covered. Consent is not a condition of requesting or purchasing cleaning. Reply STOP to unsubscribe from an SMS program, or HELP for assistance. Message and data rates may apply; frequency varies. See our Terms and Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

4. How Do We Use Your Information?

We use information to respond to requests, arrange and provide cleaning, maintain service records and support our customers. We process it as needed for these purposes, with your consent where required and to meet applicable obligations.

Discuss availability, cleaning requirements, the service address, scope and price.
Coordinate access, service changes and customer support.
Maintain contact and service records in our CRM and protect our services.
Use optional calendar analytics only after permission; apply any separate SMS consent to that program.

5. Will Your Information Be Shared With Anyone?

We share information for the service and legal purposes described below, or for a purpose you specifically authorize.

HighLevel/LeadConnector provides our request form, calendar and CRM. Website, communications and support providers process relevant information on our behalf.
Cleaning personnel receive relevant property and service details to arrange and deliver the work.
Google Analytics 4 receives the limited calendar measurement below only after analytics permission.
We may disclose information when legally required or to protect lawful rights and safety.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Support subcontractors, such as customer service, may receive information for support. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

6. Cookies and Similar Technologies

Forms and scheduling use essential technologies to function. Optional Google Analytics 4 measurement on the House Cleaning calendar starts only after you select Allow analytics. You can continue without analytics. Analytics settings on the calendar lets you change or withdraw your choice later. After withdrawal, future collection by this calendar tracker stops and its analytics cookies are removed where your browser allows.

The tracker measures entry into the service calendar, starting and submitting the form, viewing date and time selection, and completing the technical booking. It uses a fixed page address without query parameters and limited event labels about the route, tracking coverage and tracker version. Calendar-only measurement does not directly measure a click inside Google or every initial group menu visit.

We do not send your name, phone, ZIP, bedroom or bathroom answers, selected appointment time, booking identifier or raw Google referral token to Google Analytics through this tracker. Advertising storage and advertising personalization stay disabled for this calendar measurement. Analytics may use cookies and technical information such as browser or device information to measure visits after permission is granted.

These controls apply to this calendar's optional tracker. Third-party pages and services may have separate controls and policies. You can also manage cookies in your browser; blocking essential technologies can affect forms and scheduling.

7. Accounts and Linked Services

Our House Cleaning request process does not require a customer account or social login. Third-party websites or services linked from our pages have their own privacy policies and controls. Review them before providing information.

8. How Long Do We Keep Your Information?

We keep personal information for as long as reasonably needed to handle requests, deliver services, maintain necessary business records and meet applicable obligations. The period depends on the information and purpose.

9. How Do We Keep Your Information Safe?

We use appropriate organizational and technical measures to protect information, but no storage or transmission method can guarantee absolute security.

10. Do We Collect Information from Minors?

Our service request process is intended for adults. We do not knowingly solicit personal information from children under 18. Contact us if you believe a child has provided information so we can review and address it.

11. What Are Your Privacy Rights?

You can ask us to access, correct or delete your personal information, or ask about our use of it, by contacting the email or phone below. Depending on applicable law and your circumstances, you may have additional rights, including rights to restrict or object to certain processing or withdraw consent. We may need proportionate information to verify your request. Legal or necessary recordkeeping obligations may limit deletion.

12. Do California Residents Have Specific Privacy Rights?

California residents and residents of other jurisdictions may have specific rights under applicable privacy laws. Contact us to exercise any rights that apply to your information. You can withdraw optional calendar analytics through Analytics settings and leave an SMS program by replying STOP.